Burnout: What Is It and What To Do.

I’m resurrecting the blog! Why? Because I genuinely like writing. I’m not necessarily super good at it. I change tenses, will occasionally have a typo, and write conversationally, rather than formally.

But a podcast reminded me to quit listening to “the jerk.”

“The jerk” is the voice in my head saying, “don’t do it.”

Will I only get one – or maybe a handful of readers? Probably yes.

Is it all stuff you could read somewhere else or that you’ve heard before? Also, probably yes.

But it’s my blog. I like writing, and so I am.

When we left off, I had written about what burnout might look like. It doesn’t always look like a moral failure or something earth-shatteringly dramatic. Sometimes it looks normal until…BAM!

Didn’t see that coming!

I saw some warning signs with my son this summer and then one night…BAM!

He collapsed due to fatigue and dehydration, passed out for 5-8 minutes and we were on our way to the ER.

He’s fine now, and we were able to squeeze in a few fun things (would you like to go to the hospital via ambulance or via ferry boat on a sunny day?)

Within 24-hours of him collapsing and being taken to the ER, he was back on stage.

So today, I’m not going to give you all of the warning signs of burnout. When I tell you “how” to recognize it, the first thing I’ll do is tell you to surround yourself with people who will speak truth into your life.

My youngest son sometimes says, “Mom, put down your phone and talk to your family.” So, I do.

My youngest daughter sits in the front seat next to me in the car and when I’m tempted to check my phone at while at a red light, she stops me.

I’ve ceded control of my phone while in the car to whoever is riding with me.

Those may seem like small, minor things. But to our family, they make a big difference.

We’ve been operating in this mode for a few months – I’ve seen a difference.

Let me stop here and say that I have read – and I believe – that balance is a myth. I’m either growing or dying. Healthy things grow. Inactivity is stagnation. Stagnant things are dying.

However, I do believe in sabbath rest.

So, here are the ways I get there – and I’m able to do it on my busiest days when my “to-do” list seems endless:

  1. Surround yourself with the right people. I’ve already told you about my two youngest children. They are rock stars. My husband is awesome and so are my two oldest children. They tell me what I need to hear, not what I want to hear.
  2. Set some hardline boundaries. I have about a 36 hour window each week that I absolutely will not work (at my primary job).
  3. Limit the side hustles for a season. If you’re truly on the brink of burnout, limit the side hustles. Focus only on your primary job for awhile. Another tactic: don’t accept any side hustles without first talking to your boss about how it may impact your work. If you’re not rested or your family is suffering, your work suffers. So if your side hustles mean you’re not truly resting and investing in your family, they’ll eventually impact your work. Limit them if needed.
  4. Look at hours, not days. If the thought of an entire day off seems like too much, take hours at a time.
  5. Compartmentalize your duties. There are aspects of my job that I don’t love. It’s why it’s called, ‘work’ and it’s why they pay me. I do those things during office hours only. There are other aspects of my job that I love. They are genuinely fun. Sometimes more fun than whatever sport my fantastic family is watching on t.v.. I’ll do those things at home. For fun.
  6. Add rest to your “to-do” list. Just yesterday, I added ‘read a book,’ and ‘take a nap’ to my to-do list.
  7. Use YouVersion. I’m in a YouVersion devotional with a few friends. Do this regularly to make sure you stay in God’s word.
  8. Make friends outside of church. Some of my best friends do not attend our church. Some of them work for other churches, some have other careers.
  9. Is it your church or your job? Before I started working at our church, I told my boss that my family had to be “all in.” We visited and they loved it from the start. My husband said, “THAT was a breath of fresh air.” My kids loved it, too. I know that even if I didn’t work there, our family would attend there and I’d likely serve the church by doing exactly what I’m doing now. If it’s only a job to you, I’ll be blunt: consider looking for another job.
  10. Remember the words of Romans 8:28. God works all things for good. Not some things. All things. Even crazy schedules and long to-do lists.

If you’re anything like me, the to-do list can grow out of control sometimes. It’s a challenge to keep it under control. But I also know God has called me to this crazy thing called “ministry” and I cannot imagine doing anything other than what I do.

It’s a weird cycle. I’m not defined by what I do – I know that first and foremost I’m a child of God. Don’t miss that. But I also know how God has designed me and wired me. I know my purpose.

I also know I’m in it for the long-haul, not the short-term so I have to find ways and times to rest, invest in my own relationship with God, and stay healthy, without falling into laziness or making excuses for things not getting done.

Hopefully this has helped you – even a little bit – if you’re struggling with boundaries or burn-out, send me a message. I’d love to talk to you.

For now, I’m preparing for next week and beyond.

New content coming each week: process, progress, assimilation, sustainability, forms, church management software, family, and whatever else comes to mind.

The Administrative Role and Communications

A few months ago I had a chance to record a video for the That Church Summit. I prepared my content and knew exactly what I wanted to say and how I wanted to say it.

Unfortunately, the day came to record the video and I had a cold. A runny nose, scratchy throat, eyes watering cold. It also happened to be a cold day. A really cold day. And we were filming in a room that had the heat turned down. Something about bright lights, camera and recording equipment, and proper temperatures. Evidently recording equipment and heat aren’t necessarily friends.

If you happened to catch my video – I apologize. I’m much better at writing than I am at video delivery.

With that being said, I thought I’d give you the written version of my one and only That CC appearance.

My topic was The Administrative Role and Communications.

Some people are surprised to know that I’m our Lead Pastor’s Executive Assistant. Some of my counterparts at other churches have expressed surprise that I’m not the Communications Director. One person said he thought I was full-time in communications.

As the Executive Assistant, I get to play a strong role in helping our Pastor with our web site, social media, graphic design, and database management.

You may have a similar official title: administrative assistant, ministry assistant, or church secretary. And you may also have been handed the responsibility of maintaining the web site, handling social media, or graphic design.

Here’s a few things that have helped me in my position and I hope they will help you as well.

EVERYTHING COMMUNICATES

The first thing to remember is that everything communicates. Whether it’s creating a web site landing page, a postcard to promote an event, or the weekly bulletin, it’s form of communication in your church. You are communicating something to someone. Even answering your church phone is a form of church communication.

DON’T DO IT ALONE

Don’t try to be an expert at everything at first – or ever. One of my favorite venn diagrams is made of three circles. The circles are labeled: affinity, ability, and affirmation. Where those three meet is your sweet spot. For example: I’ve been told that I’m good with kids (affirmation). I know I have the ability to care for children (all four of mine are still living). I don’t particularly love serving in children’s ministry (no affinity).

When it comes to communications, I love (affinity) working with the database and creating social media content. I’ve been told I’m good at both (affirmation), and I have the skill to do what I need to do (ability). Our Lead Pastor is smart (totally hope he’s reading right now…) and allows me time to stay focused in these areas.

I’m blessed to have some very high capacity volunteers that serve our church in areas of web content and development, Sunday morning production, and photography.

YOUR TOOLS

As you venture into communication, you’re likely to have a lot of questions (I took classes for what I do and I still found myself using Google to look up “pixels to inches converter.” You might even be searching: “what are pixels.” Know this: that is okay. There is no such thing as a bad question. Ever.

INVEST IN YOURSELF

You may need to set aside time for training and – let’s be real – this training may need to be on your own time and your own dime.

Give up the Starbucks. Take a few classes online or at a local community college, pay to join a premium Facebook group.

If your church has it in the budget, that’s fantastic. If not, you may need to make an investment.

You’re learning a new skill – you are worth it!

WHAT ARE YOU COMMUNICATING?

Remember that everything communicates rule?

What and how you communicate is very important.

  • Watch your first impressions team (Your guests are probably watching you online before coming for a first visit. Make sure you’re giving an accurate representation of who you are).
  • Be engaging with your community. Your online presence is more than event promotion. We partnered with a local coffee shop to give teachers free coffee on the first day of school. We frequently do give-aways for $10 gift cards for coffee or pizza.
  • Show people who you are; not just what you do. Give glimpses into the personal lives of staff members and volunteers.
  • Sometimes non-professional videos are better than professional videos. We’ve gotten some of our highest engagement when I’ve taken rough cell phone video of things happening in the office.
  • Develop a brand/style guide. Giving volunteers clear parameters of what’s expected when it comes to brand and style will help avoid any confusion.
  • Use a communications form for events and announcements. A form is a good way for ministry leaders to put all of their thoughts in one place. You can make sure submitted forms are available to your team. It saves the ministry leaders’ and your valuable time. Fifteen minutes to fill out a form takes less time than fifteen back-and-forth emails, sometimes over the course of fifteen days.
  • Use your administrative tools to provide data and metrics. Ministry leaders love their ministry. Your children’s leaders love children’s events and think they are the most important things happening in the life of the church. Your men’s ministry leaders love men’s ministry events and think they are the most important things happening in the life of the church. Your women’s ministry leaders? Yes, them too! It’s what makes them good at and suited for what they do! With your administrative tools, you are in a unique position to provide the data that will help them best reach their target audience.

MAKE IT EASY

Structure everything you do from the outside in. Children’s check-in on Sunday morning should be easy. All event registrations should be viewed through the lens of someone who has never been to a church. Sure, it may take some extra work on your part, but it’s worth it when you begin to see those connections. Make sure your web site is clear and easy to navigate. Ask your counterparts at other churches to audit it for you every once in a while and be open to their suggestions.

THE MAIN EVENT

While all ministries and events are important, the most important thing you will do is set up your Lead Pastor for success. People may connect through another ministry or event, but all avenues lead to your main service – the auditorium or sanctuary – ‘the big room.’ Everything you do has to reflect your Pastor’s communication style.

If your Lead Pastor wears a three-piece suit, preaches from the King James Version, and your church is liturgical, your online presence should reflect that.

If your Lead Pastor is a little more relaxed, casual in his delivery, and inserts jokes into his sermons, your online presence should reflect that.

I have said it before, but it bears repeating: people are watching you online – your web site and social media channels – before visiting. Make sure your online communications accurately reflect what they will see and hear at your church.

SET UP EVERYONE ELSE FOR SUCCESS

In your administrative role, you are always setting up other people for success. This means that as your church grows, you may continue to fill an administrative role, while someone else steps into a more prominent communications role – or you may move into a more prominent communications role while someone else fills your current administrative role.

I want to stop here and ask you to read two verses:

Remember your leaders who have spoken God’s word to you. As you carefully observe the outcome of their lives, imitate their faith. – Hebrews 13:7 (CSB)

Obey your leaders[a] and submit to them, since they keep watch over your souls as those who will give an account, so that they can do this with joy and not with grief, for that would be unprofitable for you. – Hebrews 13:17 (CSB)

Our only call is to observe our spiritual leaders, imitate their faith, and obey them. Your Lead Pastor and your senior leadership team have a great weight on their shoulders as they lead the church. In an administrative role – even in some communications roles – you may not have the same authority of decision-making that falls on their shoulders. Your only call is to obey their instruction.

As you continue to balance your roles, make it easier for others to help you by:

  • Centralizing file access by using Google Drive or Dropbox.
  • Sharing passwords to stock photo or digital asset sites.
  • Saving documents as .pdf’s for easy printing (not everyone has access to or is familiar with Adobe software).

And finally…

You are not just setting up the next person for success,  you are setting up the next generation for success. Because you get to play a small part in building the Church (notice the capital ‘C’) for generations to come.

You are not just communicating to connect people to your church, you are communicating to connect people to a relationship with Jesus.


Weathering A Storm

man old church

Our area is facing a major hurricane in a few days. Stores are sold out of bottled water, bread, and canned goods.

Yet, as my daughter pointed out, there was plenty of dry shampoo.

People who would normally survive on coffee and Coca-Cola are buying enough bottled water to feed a small church plant, but they are not buying dry shampoo.

So, our only assumption is that they are using all that bottled water to wash their hair.

I’ve seen churches put their church management software to good use during times like these.

If you’re tracking gifts, talents, or abilities, and you have customized your options as needed, you could potentially run a report on all people who have the ability to board windows or use chainsaws.

I’ve seen churches use their forms feature to give people a way to communicate needs. I’ve seen them use their needs feature to organize help.

Today, though, I want to talk about what we should expect from the local church during this time.

If you’re a church member, or even if you haven’t been to church in  years, you may have expectations of the church.

They should be a shelter.

They should provide food.

They should provide water.

That’s not the role of the church.

The role of the church is to connect you to Jesus.

While, many churches have great facilities to shelter people, there are just as many with no kitchens, no showers, and facilities that would make sheltering less than ideal.

What churches should do is offer prayer. They should offer to tell you about a God who will sustain you. And, if able, directions to the nearest official county shelters.

County officials are paid to monitor weather and road conditions.

Hospital employees get paid to treat your medical conditions.

Church employees get paid to help you know Jesus – and make sure there’s soap and toilet paper in the bathrooms. But mostly to help you know Jesus.

Churches should use their social media channels to provide ways for you to connect with Jesus and provide quick links to official news sources.

I have a friend who works for our city government. I’ve been told that their priorities for power restoration are official shelters, hospitals, and police and fire stations. Churches aren’t on that list.

It’s important to realize that church employees also have homes (despite popular belief, we don’t live at the church), and that they may not have power or ability to communicate.

But it’s also important to realize that church employees are probably losing sleep. Because it’s more than a job – it’s a calling. A calling to serve and love people.

Your local church may look different during a disaster. Church leaders may not be able to navigate flooded roads. Downed power lines may make it impossible to print a bulletin or follow normal communication channels. A few years ago, a hurricane hit our region and several churches were closed the following Sunday morning. The churches that were open operated with “skeleton crews” and limited resources, but it didn’t stop them from sharing The Gospel.

We’ll weather this storm. The effects won’t last forever.

God is steady and unchanging.

And the church will do what it takes to give you what you need. You need Jesus.

Not Hanging On A Cross

dried flowers.jpg

“You’re not hanging on a cross.” I have a friend who says that to me any time I decide to whine or complain. She reminds me that I’m not hanging on a cross and that somebody did hang on a cross. For me.

I’ve used her exact words with other people. Life sucks sometimes. Get over it. You’re not hanging on a cross.

Earlier this week, I called a friend of mine who lives in another state. It had been way too long since our last phone conversation. She reminded me of a lesson she and her husband (an Executive Pastor) learned several years ago: there’s a difference between being called to ministry and working for a ministry.

Today was a day I was grateful for these friends. And my family.

Ministry isn’t easy.

You’ll lose sleep, cry more than you thought possible, and sacrifice times with your family. Times like nights, weekends, holidays, major holidays, birthdays, anniversaries, sporting events, and Sunday afternoons.

You’ll have minor wins – like finding a way for your church to get some free custom printed mugs.

You’ll have setbacks – like forgetting to save three hours worth of work on a major graphic design project. (Ask me how I know?)

You’ll make mistakes. And you’ll realize that there are some people  who equate the church with Jesus in such a way that when the church makes a mistake they think Jesus makes mistakes.

Then you’ll lose more sleep, cry more, and find something else to sacrifice – all because Jesus is perfect. And your goal is to be more like Him.

I have a great job. I have an awesome boss. I get to be a part of helping people find and follow Jesus and I get paid to do it.

My workload is heavy right now and I’ve got stuff [still] on my to-do list from last week last month four months ago. Take my neurotic obsession with our church management software and website content and development, combine it with my goal of perfection, and the result is my current to-do list. Make that an ‘overdue’ list.

And, yet, Sunday comes.

Every. Single. Week.

And as much as I try to get ahead, I find myself printing bulletins later in the week.

So there I was today – bulletins not printed, trying to pull information and correct image sizes for some other communications assets – and I get a call. A sick kid. My cell phone rang. My daughter’s voice on the other end, “Mom…” A. Sick. Kid.

Give me credit. I didn’t cry. I didn’t scream. I didn’t throw anything. I did read Exodus 20:13.

I did email my boss.

People over process.

People. Over. Process.

We’ve been talking a lot this week about processes and what needs to change to meet the needs of a growing church.

I wrote: we need to work on changing some processes because I don’t ever – ever – want to have to choose between a sick kid and printing bulletins.

I called my husband, who fortunately had enough margin and flexibility in his schedule to work from home.

In ministry you’ll lose sleep, cry, and make sacrifices.

But you’ll also realize how blessed you are to have a family and friends.

And at the end of a difficult day week four months, you’ll be thankful that you’re not hanging on a cross, and that you’ve been called to ministry to help people know the one who already did: Jesus.

It’s not fine.

broken glass

“It’s fine.”

I say that often.

Most people around me have learned that by vocal inflection, that phrase can mean different things.

It really is fine.

It’s not fine, but we’ll deal with it [later].

It’s not that great, but good enough.

And I also remind people that God is working, even when we are not.

Nowhere in the Bible are we instructed to have a fully functioning web site or award-winning social media. If a ministry doesn’t get promoted, God will still continue to work in and through that ministry.

But the Bible does instruct us to share His story, to tell others of His greatness, to do our work with excellence – as if working for Him, and to use the gifts, talents, and abilities He gave us to serve,  honor, glorify, and point others to Him. (That was one sentence, folks!)

So at the end of the day, even when it isn’t really fine, it is fine. Because we serve a God that is greater than anything that’s not fine.

But what about when it isn’t fine?

Last week, I edited a response form.

I realized after a few edits that it really needed to be archived and I needed to create a new form.

Because of my knowledge of   love for   neurotic obsession with our church management software, our web site, and other communication channels, creating a form is no small task.

What’s the header image?

What are the automations?

Is it connected to a group or event?

Who gets notifications?

Who are the form managers?

Is this promoted anywhere?

Is it connected to a button on the web site?

Do we need a url redirect?

Is the information correct on announcement slides? In the bulletin?

So, after the form was created, checked, double checked, and linked to our web site, I sent the final product to one of our Elders.

He asked for one update to the web site and said the form was good to go.

Good. To. Go.

On Sundays I get to serve at our “What’s Next” desk. (Your church may call it “Next Steps.”) It’s a place where our guests can register for upcoming events, connect with a small group or ministry team leader, or find out more information about something they saw or read about.

We have three tablets which display quick links to our current response and sign up forms.

The Elder who I had worked with this week walked over and began scrolling through the forms.

It wasn’t there.

A simple setting in Church Community Builder: the box next to ‘display on list of forms’ had not been checked.

I apologized. I could not believe that I had overlooked that last step.

And he looked at me and said, “it’s fine.”

No. It’s not fine.

I asked him to send a text or email to remind me to make the correction.

I decided then and there to stop saying, “it’s fine” when it really isn’t.

It’s time to tackle issues, address problems, fix things that are broken, and work better, smarter, and harder today than we did yesterday.

The next time you hear me say, “it’s fine,” it really will be.

Making Someone Else Famous

stage tech

This week I got to help our Lead Pastor with something.

He’s also my boss, so I hope I’ve helped him with many things this week.

But this particular thing  was pretty darn cool and he was happy with the process.

I’m being purposely cryptic because there are a few other people I hope get credit for the final product.

There are a few books that sit near the top of my all-time favorites:

Who’s Holding Your Ladder

How To Lead When You’re Not In Charge

Leading From The Second Chair

Do you detect a theme?

God’s given me a few gifts. Over the years, he’s put people in my life to help me find the place where ability, affinity, and affirmation all meet together.

Every day, He’s providing opportunities to help me become more like His son, Jesus.

In using my gifts, talents, and abilities to serve others, I get to help make other people famous.

How do you feel when someone else gets credit for something you did?

If you’re honest, you probably get a twinge of jealousy.

For me, it’s the exact opposite.

God knows what I do.

I have a small circle of trustworthy people who speak into my life and know what I do.

But I hope a majority of people never know.

God has called me to use my gifts and talents to make someone else famous: Him.

It Only Takes A Spark

sparkler

It only takes a spark to start a whole blaze.

That’s not an original thought. I stole that line from song lyrics in this song.

This blog post is going to stray a little bit from just talking about church management software to talking about the overall theme of the blog: the process of progress.

A few years ago, a leader at the church our family was attending told me about a Facebook group: Church Communications.

At the time, I was just beginning to see how the database could be used as a tool in our overall communications and connections strategies.

To remind you, I began this journey with a focus on connections. It also began with a lot of spreadsheets, documents, and emails, before I realized that a database could do a lot of the work for me as the church grew.

As I got more involved in our overall communications and connections strategies, my responsibilities grew to include some graphics, web site design and content, and social media.

One morning this week, I purposely took my time getting to the office. I’d been serving a lot of volunteer (ie, unpaid) hours at the church and my kids needed some attention. We had the morning news on t.v. and the reporters were talking about IHOP (The International House of Pancakes), temporarily changing it’s name to IHOB to promote the fact that they also serve burgers.

That’s a lot of talk over one letter. It was trending on all of the morning news shows and all over social media.

Our church is fun. Really fun. Our Lead Pastor often interjects humor into his Sunday morning messages and we try to convey that in our communications. We also try to keep up with what’s happening in the world around us.

Remember Yanny vs. Laurel? I created a social media post that referenced that subject and our social media audience liked it.

What could I do with IHOB?

The spark.

I created a social media post using a stock photo image and a free on-line program. I didn’t overthink it. My daughter was with me at the kitchen table. She shook her head and chuckled.

Should I do it?

Yeah, mom, go ahead.

I shared it on our church’s Facebook page and Instagram account. I didn’t think it would go too far.

As I was waiting at the bus stop with my youngest son, I shared the same graphic with the Church Communications group on Facebook.

I got to work and showed our Executive Pastor. He liked it and even made a comment on the post.

I joked: the good news is that our Lead Pastor can’t fire me because he’s on a plane right now. I have my job for at least another two hours.

But something happened.

Not only did our social media audience respond positively to it, by the end of the day it had roughly 800 likes in the Church Communications group.

We even got a shout out from Fishhook. (Check out Fishhook’s Instagram.)

The whole blaze.

I never imagined that outcome.

But I am grateful. I’m grateful for our Lead Pastor who has set a tone – not just in the office, but also church-wide – that’s easy to follow and helps us relate to the community around us. I’m grateful for the gifts and talents God has given me and I’m grateful for the place where I get to use them. And I’m grateful for the friends I’ve made through the Church Communications network.

I think sometimes, as we’re looking at our communications, and helping people connect with our churches, it’s easy to establish systems, processes, marketing calendars, and social media post schedules. Routine is comfortable. Boundaries and schedules are safe.

But, be open to the times that you feel a prompting – a spark – to break the routine and step outside the boundary. The spark can lead to a whole blaze.

 

 

Let’s Reconnect

busy blurry shopping mall

It’s been awhile since I last blogged. I’ve been busy. Like this picture, life’s been full and a bit blurry.

I’ve worked for an accountant during tax season. I’ve worked for an orthodontist on a school holiday. But I’ve never been as busy as I am now – working for a large church and trying to be a relatively decent wife and mother.

And – let’s face it – what I do with church management software isn’t that interesting to most people. I could blog about it every day. Most people probably wouldn’t read it that often.

So, grab some coffee and let’s catch up.

First: the CCB People Reimagined update. Do you love it or hate it? I love it. I’m learning a few new things about it every day. The rest of the staff was divided at first. I think I’ve helped tip the scales, but the first day one of my co-workers sent me a text that said, “What happened to CCB?”

We’re using some new technology  – some that integrates with CCB. We were looking for a texting option (ie, someone could text a keyword to a number and we would have the option of setting up an automated response). We went with a company that we could link to CCB. Because of that integration, we now have the option of connecting all of that to a process queue.

I’m finally at a stage where all form responses are linked to events and also feeding process queues. It means a little extra work for anyone (um… me) setting up forms and events, but the end result will be more accurate report data.

And we’ve got almost all of our volunteer positions updated – including gifts, talents, passions, ability, personality style, etc.

Of course, there’s technology we use that is outside of the church management software.

We’ve installed a chat feature on our web site. It’s not connected to our church management software, but it is all a part of ‘communications’ and ‘assimilation.’ Two of my favorite words.

And I introduced our staff to Church Metrics. We can get most of our metrics data from CCB, but having a secondary platform will help us find any holes in the first platform.

Our Lead Pastor has allowed me to design a few new pieces of literature – all aimed at getting people connected – and further connected. He also didn’t fire me when I used the word ‘poop’ in a social media post.

I think we’re caught up for now. Comment and let me know how you feel about the CCB changes.

 

 

My Head In The Clouds (aka: the most fun blog post I’ve ever written)

girl cloud bubble

Today our church was a polling location. People in and out all today exercising their right to vote.

The polls open early. Really early.

County election officials would need access by 5:45am.

I offered to open the building. Our Executive Pastor told me that was fine as long as I promised to leave by 2:30pm.

I half-heartedly agreed.

I didn’t mind getting up early. I’m a morning person by nature and I got a lot accomplished in the quiet morning hours.

My commute was easier than ever. There’s not a lot of other traffic on the road at 5:00am.

I was going about my day and feeling productive – knocking several things off my to-do list – when our Executive Pastor appeared in my doorway.

“Time to go home!”

“I have things to do.”

“They will still be here tomorrow. Go home.”

“But I like it here.”

“I’m glad. Go home.”

He told our Lead Pastor who agreed with him.

“The Great and Powerful Oz has spoken. Go home.” (Yes, he referred to our Lead Pastor as The Great and Powerful Oz.)

forcibly ejected

kicked out

excommunicated? (no…that’s too strong)

I packed up my laptop and “to-do” folder and headed out the door.

It really was a nice afternoon. I was able to pick my son up at school, take him out for ice cream and have dinner on the table when my husband got home.

So…you’ve read this far…how does this relate to church management software, and progress, and processes?

As I sit here this evening and everyone is winding down, I have several data entry lists in front of me and I am getting caught up on a few projects. Because – although he escorted me out of the building –  the software is cloud based.

 

[I love the people I get to work with, love our church, and love what I get to do. In an earlier blog post I wrote about listening to others – allowing others to speak into your life. Today was one of those days and I’m grateful every day that God has me at this place.]

 

 

 

Serving Others

lift moving box

99.99 (999999999)% of my job is serving others. I’m either helping our Pastoral staff and ministry team leaders run statistical reports – attendance, assimilation, etc. – or preparing items for our guest services team to use on Sunday.

During times that we don’t have a front desk volunteer, I get to greet guests and answer incoming phone calls in the office.

And I get to assist our Lead Pastor and his wife with some of our special events (things like dinners with church partners and Partnership classes).

I like serving others. And I don’t mind that my boss has never put me on stage – or screen (have I ever mentioned how smart he is?).

We even have a database field for ‘how they heard about our church’ and one of the things I get to do using our forms feature is track how people first got connected to our church.

I’ve found that many people get connected through service. Either people from our church have reached outside the walls of our church to serve someone and that person decides to come on a Sunday see what we’re all about. Or someone has a gift, skill or talent and they want to donate their time to one of our service projects (this happens sometimes even if they don’t already attend our church). During the time of serving, they get to know us and decide to come on a Sunday and see what we’re all about.

See how serving can work in so many ways to help lead people to find and follow Jesus?

I get to see that through data entry and attendance reports.

But there’s nothing like coming out of the office, out from behind the computer screen, and serving people.

I get to do it by serving with our Guest Services team each Sunday. I serve at the check-in desk, welcoming new families to our Children’s Ministry, and I serve at our What’s Next Desk – helping people take their next steps at our church.

Serving on Sunday mornings wasn’t part of my original job interview, and I doubt our Pastor would fire me if I told him I just needed a break on Sunday mornings. Serving on Sundays is something I GET to do and I look forward to doing it.

But now that you’ve read how I feel about serving, I want you to read what our Pastor says about serving. I know I’ve already referred to him as smart. He’s also a very gifted writer. Read about serving others and what our church is doing here: www.claytoncrossings.com/dayofservice. (While you’re at it, pour some coffee and take time to read his other blog posts. They’re pretty darn good!)

How do you serve your church?